Policies
Review shipping, returns, privacy, and terms before ordering.
Shipping and pickup
Ready-to-ship boards leave the shop within 2 to 4 business days. Made-to-order shelves ship inside the lead time shown on the product. Larger custom work is quoted before productio
Read shipping and pickupReturns and damage
If an item arrives damaged, send photos within 14 days and I will help make it right. Unused ready-to-ship items can be returned within 14 days in original condition. Made-to-order
Read returns and damagePrivacy
Northwood Grain collects only the information needed to process orders and answer messages: name, contact details, shipping address, and order history. Your information is not sold
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Orders are confirmed when payment is received. Made-to-order and custom work begins after the order or quote is accepted. Prices and lead times are shown on each product. Handmade
Read termsMaker trust
Northwood Grain keeps maker details, location, shipping, and return expectations visible before buyers order.