Policies
Review shipping, returns, privacy, and terms before ordering.
Shipping and pickup
Ready-to-ship pieces leave the studio within 2 to 4 business days. Made-to-order plate sets ship inside the lead time shown on the product. Everything is packed carefully for fragi
Read shipping and pickupReturns and breakage
If a piece arrives damaged, send a photo within 14 days and I will remake or refund it. Unused ready-to-ship pieces can be returned within 14 days in original condition. Custom com
Read returns and breakagePrivacy
Wildfern Clay collects only the information needed to process your order and answer your messages: your name, contact details, shipping address, and order history. Your information
Read privacyTerms
Orders are confirmed when payment is received. Made-to-order and custom work begins after the order or quote is accepted. Prices and lead times are shown on each product. By orderi
Read termsMaker trust
Wildfern Clay keeps maker details, location, shipping, and return expectations visible before buyers order.