We move your shop. You keep making.

• Already have a shop somewhere and don't want to recreate it from scratch
• Have between 10 and 200 products to migrate
• Want to be selling on Fenfair in 7 days, not 7 weeks
• Would rather spend the setup time in the studio than in software
• Are OK paying once to skip the learning curve

This is not for:

• Brand-new makers who have not sold anything yet
• Sellers with 500+ products who need a custom enterprise migration plan
• Sellers looking for ongoing managed shopkeeping

Concierge isn't outsourced to a contractor team. It's done by Brian, founder of Fenfair and operator of firehelmetshields.com since 2013. Fourteen thousand sales of handmade leather later, Brian understands what handmade buyers expect, what handmade operations look like, and what the day-one shop should feel like before you trust it with your business.

Brian's capacity is intentionally limited: maximum eight concierge sellers per month, so each setup gets honest attention. If you book and we're at capacity, we'll put you in the queue and confirm a start date.

1. Day 1: Kickoff call. We walk through your existing shop, brand, buyer, and operations style.
2. Days 2-4: We do the work: brand kit, product migration, shipping config, storefront draft.
3. Day 5: Review pass. You get a private preview URL and sign off before anything goes live.
4. Day 6: Revisions. We adjust based on your feedback.
5. Day 7: Publish. Your shop goes live and the 14-day Fenfair Core trial starts.

Full tier adds a Day 37 check-in call.

To do the setup well, we need from you:

• A list of your products with prices, descriptions, and photos; export from Etsy or Shopify works and we'll convert it
• Your brand: logo file if you have one, your shop name, what you make, who buys it
• Your shipping reality: where you ship from, how long you take, what carriers you use, what is free and what is not
• Your custom-order workflow if you take custom orders: the questions you ask and the deposit you require
• Your buyer list if you have one, in CSV format or from your current email tool
• Stripe account; you create this, and we point your shop at it
• Custom domain if you have one; if not, we'll use a fenfair.com subdomain at first

That's it. We don't need access to your Etsy or Shopify password. We migrate from what you export to us.

• Live storefront on your custom domain or fenfair.com subdomain
• All products published with photos, prices, descriptions, and variants
• Working buyer checkout tested through Stripe
• Working buyer email for purchase confirmation and shipping notification
• Working seller dashboard for orders, messages, products, and settings
• One-page shop manual customized to your operation
• Recorded walkthrough of your specific shop

We are explicit about what concierge does and doesn't deliver:

• We set up your shop. We don't run it for you ongoing.
• We migrate up to 200 products. If you have more, that's a custom engagement.
• We do not write your product copy or photograph your work. We use what you give us.
• We do not manage your day-to-day operations. After publish, you handle orders, buyers, inventory, shipping, and taxes.
• We do not guarantee sales. We deliver a working shop. Selling is your business.

Email hello@fenfair.com with the name of your current shop, roughly how many products you'd migrate, whether you want Starter or Full, and one sentence about why now.

Brian replies within 2 business days. If your fit is right, we schedule a kickoff call within the next week.

This page describes the current concierge offering and may change. Sellers who have already booked are locked in at the terms they booked at.

Last reviewed: 2026-06-05. Next review: 2026-09-05.