Fenfair security

Seller workspaces and buyer records stay private.

Fenfair handles storefronts, custom orders, media, checkout paths, and customer context. Security boundaries are visible before sellers trust the system with real work.

Security areas

How Fenfair separates trust-sensitive work.

Payments

Boundary

Fenfair does not store raw card numbers. Checkout and payout workflows rely on connected payment processing.

Shop isolation

Boundary

Seller records are scoped by shop account so one seller cannot read or change another seller account.

Support access

Boundary

Human access for help requests is limited to approved support team members. Sensitive support changes are recorded. Reason capture and narrower task scoping expand as the support team grows beyond founder access.

Media handling

Boundary

Product media, proof files, and buyer uploads are scoped to the originating shop and order. Retention rules and export paths expand alongside the dedicated media storage cutover.

Incident response

Boundary

Public status updates explain affected systems, practical next steps, and resolution progress.

Controls

Hard lines for launch.